HOW TO ORDER
1 Order Placement
- Price will be determined base on complexity of the design and order quantity
- Our minimum order are approximately starting at 300 pieces for promotional goods and1,000 pieces for leather hardware.
- Once, designs and production methods are agreed, Hamilton will provide your with a handcraft sample ( within 10 - 15 days) to finalized your purchase decision and specification.
- Handcraft sample will be charged upon received, however, Hamilton will refund such amount to our customers once purchase orders are finalized and documents are received.
- Production lead time is around 30 - 45 days after purchase order and deposit is recieved, depending on each order.
- For new customer, deposit of 40% of total purchased value is required to be made before starting the production and the remaining amount must be paid by cash or cheque upon delivery.
- Selling price as quoted is not subjected to VAT taxes yet.
- Hamilton offer free delivery for local purchases.
- For export sales, quoted selling price would be FOB (Free On Board) Bangkok and customers are responsible for any delivery cost occurred.
4 Return Policy
- Once goods are delivered, please inspect the goods for your own rights and benefit. If received products were not satisfied, please gave the company a notice in a form of documents, faxed, or email.
- After, Hamilton has re-inspect defected goods as informed, we will responsible for any costs occurred to fix or change the goods received.